"Secondary antibodies from Jackson ImmunoResearch are easy to handle, effective, very reproducible (even through batches) and have very low background. The ratio price/quantity is very good, as well as the customer and post sales services."
Tiago Mendes, Institut Pasteur de Lille
You can place orders online or by email, telephone, fax, or mail.
Please provide the following information to our Customer Service department to expedite your order:
We accept orders using MasterCard, VISA or a purchase order number. To order and pay by credit card please provide the full credit card number, expiration date and CVV number, without which orders cannot be processed.
Our normal business hours are Monday-Thursday, 8:30 a.m. to 5:00 p.m. and on Friday 8:30 a.m.to 4:00 p.m. (GMT). Outside of normal hours please email firstname.lastname@example.org and our Customer service Team will respond to you as soon as possible.
We require formal order confirmation for all custom orders, standing orders, or bulk reagent orders.
All orders are shipped using DHL courier unless otherwise requested. Shipping charges are F.O.B., Newmarket Suffolk, UK and added to your invoice.
All packages are thoroughly checked before despatch and should contain all of the items indicated on the Delivery Note. Claims for missing or damaged items must be reported directly to Jackson ImmunoResearch Europe (JIR-E) within 5 days of the receipt of the order, and refer to:
All claims associated with damaged packaging must be reported immediately to the local courier and to Jackson ImmunoResearch Europe Ltd. Please retain all packaging and product evidence.
Prices may be subject to change without notice.
Payment terms are strictly 30 days net from the date of our invoice. Jackson ImmunoResearch Europe Ltd. trades in Euros only. The customer is liable for any local taxes or duties.
The following discounts are applied automatically according to order value* and only to orders placed directly with Jackson ImmunoResearch Europe Ltd.
* excludes value of any shipping charges
For special discounts on annual call-off orders, standing orders or bulk reagent orders, please ask our Customer Service Department for a quotation.
All requests to return product(s) must be authorized by our Customer Service Department. For products returned due to customer ordering errors we reserve the right to apply handling and/or restocking charges. Return requests must be made within 7 days of receipt. Please do not take any action to return products without prior authorization.
We manufacture and supply most standard inventory secondary antibodies in bulk volumes upon request.
ALL PRODUCTS LISTED ON THIS WEBSITE ARE FOR IN VITRO RESEARCH USE ONLY.
Jackson ImmunoResearch Laboratories, Inc. has trademark rights to the following names used in this website or other documents: AffiniPure, AffiniSorbed, ChromPure, Biotin-SP (long spacer), and FabuLight.